Terms & Conditions

These terms and conditions do not affect customers (“you”, “your”) statutory rights, and apply to the ordering, purchase, fulfilment & delivery of orders from Voltrac Pty Ltd trading at Voltrac.com.au. By placing an order for goods from Voltrac.com.au you agree to these Terms and Conditions.

We offer a 14 day “no query” refund guarantee. If you change your mind and wish to return the goods you may do so within 14 days of your order, either to Voltrac Pty Ltd at West Gosford or via a suitable delivery method at your own expense. On receipt of the goods (which must be in an unused, re-sellable condition) we will arrange a refund via the payment method used to order the goods. Merchant fees originally incurred by you will not be refunded. 

We and our suppliers are continually updating and revising the products that we sell through this website. As such, products may be discontinued or small differences between what is shipped and what is described may occur on occasion. These will not materially affect the use of the goods and you may return the goods using the 14 day return facility should you be unhappy for any reason with the goods.



Your purchase of goods will be subject to certain laws including, without limitation, the Australian Consumer Law.  The Australian Consumer Law provides you with certain rights that cannot be excluded, including that the goods must be of acceptable quality, reasonably fit for the purpose that The Battery Base represents they will be fit for, and that the goods will correspond with any relevant description.  Nothing in these Terms and Conditions shall be read or applied so as to exclude, restrict or modify or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or remedy implied by law (including the Australian Consumer Law) which cannot by law be excluded, restricted or modified.



Voltrac.com.au has taken every care to ensure that the information posted on the site is correct and up to date at the time of publishing on the Internet. We shall not be responsible for any detriment incurred by reliance you place on this Site or its contents. However, Voltrac.com.au will endeavour to correct any inaccuracies once Voltrac.com.au becomes aware of them. 

Illustrations and photos contained on the Site are sample representations of the products advertised, and variations may occur from time to time. 


Prices displayed and advertised for Goods are as shown on Voltrac.com.au website are in Australian Dollars and are inclusive of GST where applicable. 

Voltrac.com.au reserves the right to change the prices of Goods at any time without notice. In addition to the price for the Goods, you will also need to pay the delivery charge (if applicable) for your selected delivery option. Any Delivery Charge will appear in your shopping cart in addition to the price for the goods. 

You may also need to pay any additional delivery charges which are not shown in your shopping cart but which we incur because you live in an area where light aircraft or barge transport is required, or to which our national courier company does not provide a door-to-door service in your region. These include, but are not limited to Christmas Island, Norfolk Island, Roma and Nhulunbuy. Such charges may apply even where the item is shown on the Website as having “free delivery”. If you live in an area to which an additional delivery charge will apply Voltrac.com.au will contact you before accepting your order and provide you with a quote for the additional delivery charge and a refund should you not wish to continue.

Voltrac.com.au declines all orders made outside of or to a delivery address outside of Australia. 

Your order will be processed once payment has been received, or authorisation from your bank has been successful in the case of a credit or debit card payment. Any orders paid by direct deposit will not be shipped until the funds have cleared into the account nominated on your invoice. 


Voltrac.com.au has the right to change or discontinue any features of this Site including materials, hours of availability and may also impose limits on certain features and services or restrict your access to parts of or the entire site without notice or liability. 

As we always seek to provide our customers with the most competitive prices, we reserve the right to change prices displayed for products on the site at any time. 


An order submitted by you is an offer by you to purchase goods for the price plus the shipping charge as shown at the time of submission of your order and any applicable additional shipping charge. Voltrac.com.au may accept or reject your offer in its absolute discretion. In particular, but without limitation, Voltrac.com.au may reject orders for commercial quantities of goods. If you wish to order commercial quantities of goods, please contact mail@voltra.com.au.

Please ensure that you enter all information carefully when placing your order. When placing the order, you are confirming to Voltrac.com.au that all information provided by you in relation to the order is complete, true and accurate.

If you place an order for someone else to receive the order you must obtain their consent before providing Voltrac.com.au with their personal information and, by placing the order, you confirm that you have done this.

Voltrac.com.au reserves the right to change the payment methods that can be used for orders at any time in its absolute discretion.



This Site contains copyright material, registered and non-registered trademarks that are protected by law and are the property of Voltrac.com.au and various third parties (“intellectual property rights”). You must not use our material and any of the marks or trademarks appearing on the Site or our name without our prior written consent. 



You agree to provide a true, complete and accurate email address, delivery address(es), billing address(es) and telephone number and to keep these details up to date. Incorrect information provided could lead to a delay in delivering your product(s) or non-delivery of your products. 

By placing an order with Voltrac.com.au you give Voltrac.com.au permission to subscribe you to marketing emails. You can opt-out/unsubscribe from these emails at any time. To unsubscribe, click the unsubscribe link found at the bottom of all emails sent.



Voltrac.com.au shall not be liable for any lost profits, lost savings, loss of reputation, loss of goodwill, any kind of commercial or economic loss, indirect, incidental, punitive, special, or consequential damages arising out of or in connection with the agreement of the sale of any products or services by Voltrac.com.au or the use thereof whether or not such damages are based on tort, warranty, contract or any other legal theory – even if The Battery Base has been advised, or is aware, of the possibility of such damages.

Voltrac.com.au aggregate and cumulative liability towards Buyer under any agreement shall not exceed an amount of ten percent (10%) of the related agreement.  

Any Buyer’s claim for damages must be brought by Buyer within ninety (90) days of the date of the event giving rise to any such claim and any lawsuit relative to any such claim must be filed within one (1) year of the date of the claim. Any claims that have been brought or filed not in accordance with the preceding sentence are null and void.

The limitations and exclusions set forth above in this Limitation and Liability Section shall apply only to the extent permitted by applicable mandatory law.